At Book the Min, we are committed to ensuring your satisfaction with every purchase. If you’re not completely happy with your order, please read through our return and refund policy to understand the process.

1. Returns

• You can return any item within 7 days of receiving your order.

• To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

• Items that are damaged or altered after receipt will not be accepted for return.

2. How to Initiate a Return

• To initiate a return, please contact us at [email protected] with your order details.

• Once we receive your request, we will guide you through the process and provide instructions on how to return the item.

3. Refund Process

• Refunds will be processed after we inspect the returned item to ensure it meets the return conditions.

• Once your return is approved, the refund will be processed to your Cash on Delivery payment at the time of delivery.

• Refunds will be issued within 1-3 days of receiving the returned item.

4. Non-Refundable Items

• Some items may not be eligible for return, including:

  • Items that have been used or damaged by the customer.

  • Items that do not have the original packaging.

5. Exchange Policy

• Currently, we do not offer exchanges. If you would like a different item, please return your original purchase and place a new order.

6. Shipping Costs for Returns

• The cost of return shipping is the responsibility of the customer, unless the item is defective or damaged upon arrival.

7. Contact Us

If you have any questions or concerns about your return or refund, please don’t hesitate to contact us at [email protected].